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New Clients: Your Dog's First Day at Penny & Pals

Getting started takes three steps: send vaccine records, enjoy a free meet-and-greet day, and book whenever you need us. Until opening day, joining the waitlist locks in founding rates for your entire first year.

1

Send vaccine records

Email current Rabies, DHPP (Distemper/Parvo), and Bordetella records to hello@pennyandpals.com. We verify before the first visit. Dogs over 7 months must be spayed/neutered.

2

Free meet-and-greet day

Your pup spends a low-key day with us. We watch how they play, rest, and greet — then match them to a playgroup by temperament and energy. You tour the barn, suites, and meadow.

3

Book as you need

Reserve daycare days or boarding stays online in seconds. Add the bus, a bath, or a trail walk with one tap.

Requirements at a glance

What every pup needs

Vaccines

Rabies, DHPP (Distemper/Parvo), Bordetella — current, and verified before the first visit.

Spay / neuter

Required over 7 months for group play. Younger puppies welcome once their vaccine series is complete.

Meet-and-greet

Free for every new pup — it's how we keep playgroups safe, calm, and well-matched.

Opening soon

Join the founding-family waitlist

First pick of enrollment spots · founding rates locked for year one · an invite to our opening sniff-around day. No spam — just opening news and founding-family perks.

Takes 20 seconds. We answer every message ourselves — usually the same day.

🎉 You're on the list! Watch your inbox for opening news and your meet-and-greet invite.

First-day questions, answered

Is the meet-and-greet really free?

Yes — completely free, no strings. It's how we match your dog to the right playgroup and how you get to see the facility, the suites, and the meadow before deciding anything.

What should I bring on the first day?

Just your dog on a leash and their vaccine records if you haven't emailed them. We provide water, treats (ask us about allergies), and rest space. For boarding, bring their food and anything that smells like home.

How old does my dog need to be?

Puppies can join once their vaccine series (Rabies, DHPP, Bordetella) is complete. Dogs over 7 months must be spayed or neutered for group play.

What if my dog doesn't pass the temperament match?

There's no pass/fail — just the right fit. Some dogs start with solo enrichment sessions and ease into a small group at their own pace. We'll always tell you honestly what we're seeing.

Questions before you start?

We're a family, not a call center — we answer every message ourselves.

(503) 555-0100
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